These Terms of Service ("Terms") govern the relationship between LexiPath UK Ltd ("we", "us", "our") and you ("User") in connection with your use of lexipath.co.uk and our language learning services. By accessing or using our platform, you agree to these Terms in full.

1. Introduction

LexiPath UK Ltd provides access to an online language learning platform ("Platform") comprising live tutor sessions, recorded lessons, interactive practice exercises and an adaptive AI learning coach (collectively, "Services").

2. Account registration

• You must be at least 16 years old to register. Users under 18 require verifiable parental or guardian consent;
• All information provided at registration must be accurate, current and complete;
• You are solely responsible for maintaining the confidentiality of your login credentials;
• You must notify us immediately of any unauthorised access to or use of your account;
• We reserve the right to suspend or terminate accounts that breach these Terms.

3. Fees and payment

• Free assessment session — available once to all registered users, no card details required;
• Paid subscriptions — current prices are displayed on our course pages and include UK VAT where applicable;
• We accept major credit and debit cards, Apple Pay and PayPal;
• All prices are quoted in Great British Pounds (£);
• You will receive at least 14 days' notice of any price increase before it takes effect.

4. Refund policy

In accordance with the Consumer Contracts Regulations 2013, you are entitled to a full refund provided that:

• Your refund request is received within 14 calendar days of the purchase date; and
• You have completed no more than 20% of the purchased course content.

Approved refunds are returned to the original payment method within 10 working days. To initiate a refund, please contact [email protected].

5. Intellectual property

All course materials, video content, audio recordings, software and other content available on the Platform are the intellectual property of LexiPath UK Ltd or our respective licensors. You are granted a limited, personal, non-transferable licence to access and use the materials exclusively for your own learning. You may not reproduce, redistribute, sell or use any content for commercial purposes without our prior written consent.

6. User obligations

• Comply with these Terms and all applicable laws and regulations;
• Treat tutors and fellow users with respect and courtesy at all times;
• Refrain from posting unlawful, offensive, defamatory or misleading content;
• Not attempt to hack, reverse-engineer, scrape or disrupt the Platform or its infrastructure;
• Pay subscription fees promptly on the due date.

7. Limitation of liability

To the maximum extent permitted by English law, our aggregate liability to you shall not exceed the total amount you have paid to us during the 12 months preceding any claim. We are not liable for indirect, consequential, special or incidental losses, including but not limited to loss of profit, revenue or data. Nothing in these Terms limits our liability for death or personal injury arising from our negligence, or for fraudulent misrepresentation.

8. Termination

You may close your account at any time by contacting us at [email protected]. We may suspend or terminate your account with immediate effect in the event of a material breach of these Terms. Upon termination, your access to the Platform will cease and any outstanding fees become immediately due.

9. Governing law

These Terms are governed exclusively by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales. Consumer users may also refer disputes to the Online Dispute Resolution platform operated by the European Commission.

10. Changes to these Terms

We may revise these Terms periodically. We will provide at least 7 days' notice by email before any material changes come into force. Your continued use of the Platform following notification constitutes your acceptance of the updated Terms.

11. Contact

LexiPath UK Ltd
22 King's Cross Road, London, WC1X 9DS
Email: [email protected]
Freephone: 0800 987 6543